Frayed Hair Lab

Hours vary by stylist 

Frayed Policies

If you cancel or change your appointment with less than 24 hours notice, you will be charged a fee of 25% of the original booked service(s) to be paid to your stylist at your next scheduled service. 

This policy is in place out of respect for our stylists. Cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot. 

Non-cancellations or "NO-SHOWS" will be charged 50% of the original service(s) booked to be paid to your stylist at your next scheduled visit. 
We understand life happens. If for any reason you are expecting to be late by 10 minutes or more to scheduled appointment, please call us or contact your stylist directly. 

We work very hard to schedule the right amount of time for each service. Accommodating late guests is often impossible without disrupting every other guest schedule that day. Please be aware in the unfortunate event you are late, we cannot guarantee that your services will be performed that day. Tardiness may require rescheduling your appointment for another day.